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Effective Date: January 1, 2026
By visiting our website at piedmontconcreteandmasonry.com, submitting a contact or estimate request, or engaging Piedmont Concrete & Masonry to perform services, you agree to these terms and conditions. If you do not agree, please do not use our website or request our services. These terms apply to all visitors, customers, and anyone who contacts us through our website, phone, or email.
Piedmont Concrete & Masonry is a masonry and concrete contractor serving Piedmont, CA and the surrounding East Bay area. Our services include, but are not limited to, foundation repair, chimney repair, tuckpointing, brick repair, retaining wall construction, masonry restoration, driveway pavers, walkway construction, fireplace installation, stone veneer installation, and related concrete and masonry work.
All services are performed by our licensed crew at the property address agreed upon in your service agreement. We do not provide services outside our stated service areas.
Free on-site estimates are provided at no cost or obligation to you. An estimate describes the scope of work and the associated cost based on conditions observable at the time of the visit. Estimates are not binding contracts.
A written proposal or contract, signed by both parties, is required before any work begins. If conditions discovered during the course of work materially differ from those present at estimate time - such as hidden damage, unexpected soil conditions, or permit requirements not anticipated at the outset - we will notify you in writing before proceeding with any additional work or cost.
All prices are quoted in U.S. dollars and are subject to change if the estimate is not accepted within 30 days of the date issued.
Once a project is scheduled and a contract is signed, you agree to provide reasonable access to the property on the agreed dates. If you need to reschedule, please notify us at least 48 hours in advance at contact@piedmontconcreteandmasonry.com or by calling (510) 822-3905.
If you cancel a project after a contract has been signed and materials have been ordered or work has begun, you may be responsible for the cost of materials ordered and reasonable preparation costs incurred up to that point. We will itemize these costs clearly before collecting them.
We reserve the right to reschedule work due to weather conditions that would affect the quality or safety of the job. We will notify you as early as possible and reschedule at your earliest convenience.
Payment terms are outlined in your signed project contract. In general, we may require a deposit before work begins, with the balance due upon project completion. Payment is due on the date specified in your contract. Accepted payment methods will be stated in your contract.
Accounts not paid within 30 days of the due date may be subject to a late fee as specified in your contract. If collection efforts are required, you agree to pay reasonable collection costs, including attorney fees, to the extent permitted by California law.
We stand behind our work. Specific warranty terms - including the duration and what is covered - are provided in writing with your project contract. Generally, our warranty covers defects in workmanship for the period stated in your contract. It does not cover damage caused by events outside our control, including but not limited to: earthquakes, flooding, settlement caused by soil conditions not present at the time of repair, tree root intrusion after project completion, or modifications made to the work by anyone other than our crew.
Material warranties, where applicable, are provided by the manufacturer and are separate from our workmanship warranty. We will provide you with manufacturer documentation where it applies.
Except as expressly stated in a signed written warranty provided with your project, all services are provided "as is" without warranty of any kind, express or implied. We make no warranty that our services will prevent all future problems or that conditions not visible or discoverable at the time of our work will not arise later. We are not responsible for pre-existing conditions that were not disclosed to us or not discoverable through reasonable inspection.
To the fullest extent permitted by California law, our total liability to you for any claim arising from or related to our services is limited to the amount you paid us for the specific work that gave rise to the claim. We are not liable for indirect, incidental, consequential, or punitive damages of any kind, including lost profits, loss of use of property, or emotional distress.
Some states do not allow limitation of liability for certain types of damages. If you are in a jurisdiction where these limitations are not permitted, the limitation will apply to the fullest extent allowed.
By scheduling service, you represent that you are the property owner or have the legal authority to authorize work on the property. You agree to provide safe and reasonable access to the work area. Please clear the work area of personal belongings, vehicles, and pets before our crew arrives. We are not responsible for damage to items left in the work area.
When a building permit is required for the work, we will obtain it through the applicable local building department before beginning. Permit fees are the responsibility of the customer and are included in your written estimate. We will not perform work that requires a permit without first obtaining that permit.
If you have a concern about work we performed or an invoice we issued, please contact us first at contact@piedmontconcreteandmasonry.com or (510) 822-3905. We are committed to resolving issues promptly and fairly.
If we cannot resolve a dispute through direct communication, both parties agree to attempt mediation with a neutral third party before pursuing litigation. Any legal action not resolved through mediation shall be brought in a court of competent jurisdiction in California.
These terms and conditions are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under or related to these terms shall be subject to the exclusive jurisdiction of the state and federal courts located in California.
Our website is provided for informational purposes only. The content is not a substitute for a professional on-site assessment. While we make reasonable efforts to keep the information current and accurate, we make no guarantees about the completeness or accuracy of any content on this site. We reserve the right to modify or remove content at any time without notice.
We may update these terms and conditions from time to time. When we do, we will update the effective date at the top of this page. Your continued use of our website or engagement of our services after updated terms are posted constitutes your acceptance of the revised terms. We encourage you to review this page periodically.
Questions about these terms? Reach out to us directly.
Piedmont Concrete & Masonry
230 Bonita Ave, Piedmont, CA 94611
contact@piedmontconcreteandmasonry.com